Privacy Policy

Bitter Kola Studio Effective Date: 14/09/2024

Bitter Kola Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website (bitterkola.studio), how we use it, and the choices you have.

By using our website, you agree to the terms of this Privacy Policy.

  1. Information We Collect

We may collect the following types of information:

  1. Information you provide directly When you contact us through our website (e.g., a contact or enquiry form, email, or newsletter sign-up), we may collect:
  • Your name
  • Email address
  • Phone number (if provided)
  • Company or organization name (if provided)
  • Any details you include in your message (e.g., project requirements, budget range)
  1. Information collected automatically When you visit our website, we may automatically collect certain technical information, such as:
  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on our site
  • Referring website

This information is typically collected through cookies and similar tracking technologies (see Section 4).

  1. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and communicate with you about our services
  • Prepare proposals, quotes, or project scopes
  • Send you updates, newsletters, or marketing communications, where you have opted in
  • Improve our website and understand how visitors use it
  • Maintain records for our own administrative and business purposes
  • Comply with applicable legal obligations

We do not sell your personal information to third parties.

  1. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

  • Service providers: We may share information with trusted third-party providers who help us operate our website or business (e.g., email or hosting providers, analytics tools), solely for the purpose of performing services on our behalf.
  • Legal requirements: We may disclose information if required to do so by law, or in response to a valid legal request.
  • Business transfers: If Bitter Kola Studio is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  1. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, understand site usage, and support basic website functionality. You can control or disable cookies through your browser settings; please note that some parts of the website may not function properly if cookies are disabled.

  1. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including responding to your enquiries, maintaining business records, or complying with legal obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

  1. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw consent to marketing communications at any time (e.g., by using the “unsubscribe” link in our emails)
  • Object to or request restriction of certain processing of your information

To exercise any of these rights, please contact us using the details in Section 9.

  1. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

Our website is not directed at children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can remove it.

  1. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Bitter Kola Studio Email: design@bitterkola.studio Phone / WhatsApp: +237 679 414 907 Website: https://bitterkola.studio

  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The updated version will be posted on this page with a revised “Effective Date.”

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